Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Time

• Standard delivery typically takes 3–7 business days, depending on your location.

• Delivery times may vary for remote or rural areas.

• During peak seasons, holidays, or unforeseen circumstances, deliveries may take longer than expected.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

• We may offer free shipping on eligible orders or promotional campaigns, as announced on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number that allows you to monitor the status of your shipment through the courier partner's tracking service.

Delivery

• Please ensure that the shipping address and contact details provided at checkout are accurate.

• We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

• If delivery is unsuccessful due to customer unavailability or an incorrect address, additional shipping charges may apply for re-delivery.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally occur due to weather conditions, transportation issues, or other factors beyond our control. If your order has not arrived within the expected timeframe, please contact our customer support team for assistance.

Damaged Packages

If your package arrives damaged, please:

• Take clear photos of the package and product.

• Contact our customer support within 48 hours of delivery.

• We will review the issue and arrange a replacement or refund if eligible.

International Shipping

International shipping may be available for selected locations. Shipping costs, customs duties, import taxes, and delivery times vary by destination and are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team. We are happy to assist you.